Contact Us

Customer Support

We’re here to help! To resolve your issue quickly, please provide:
  • Pre-purchase / Product Questions: Product link + question
  • Order / Shipping Issues: Order number + issue description
  • After-Sales / Warranty Support: Order number + issue description + photos/videos
Contact Us:
📧 Email: support@ziffy.com
📞 Phone: (800) 781-3067
💬 SMS: (602) 922-9782
  • Hours: Mon – Fri | 7 AM – 6 PM MST
We respond within 24–48 business hours. Weekend messages or calls will be returned on Monday.

Partnership & Collaboration

Want to promote our products on your social media or YouTube?
📧 Email: support@ziffy.com

 

Retailer & Distributor Applications

Looking to sell ZIFFY products in your store?
Please apply here: https://ziffy.com/pages/retailer-applications
We will review your application and contact you within 3–5 business days.

Inventor Proposals

Are you an inventor with a concept to submit? Please provide a detailed description and any relevant documents to help us evaluate your concept. Submit your proposal here: Inventor Submission Form

Company Addresses

Mail Address: Joyin US Corp, 17500 S 40th Street, Suite B100, Chandler, AZ 85226-2572
Office Address: 17500 S 40th Street, Suite B100, Chandler, AZ 85226-2572
Note: Please do not send returns without prior approval. Unsolicited returns may not be accepted.